You may cancel an order at any time prior to shipment. 

1. NON-FOOD ITEMS:   

• We offer 30 day return policy from the date of the purchase. If you receive your order and are not satisfied for any reason, you can return the product for a refund, store credit or replacement. Please contact us at info@legourmetcentral.com and we will provide you with the return address. Shipping cost will be at your own expense.
• If the product is defective or broken, please send photos of damaged items to expedite your return, we may, at our discretion, send you a replacement of the same product at no additional cost.
• If a product is missing, we will send you the product at no additional cost.

We do not accept any returns after 30 days from ship date. 

2.FOOD ITEMS: 

• We offer up to 72 hours from the date you receive the order to inspect your food items. LE GOURMET CENTRAL reserves the right to deny refunds, replacements, credits, or claims that do not comply with this Policy or where fraud, abuse, or misuse is suspected. Claims submitted after the applicable inspection period may be denied. 
• If we sent you an incorrect item, a product is missing, or the item arrived defective, we may, at our discretion and consistent with this Policy, offer a replacement, store credit, or refund.
• We are not responsible for product deterioration, spoilage, delays, or delivery failures caused by carrier delays, weather events, incorrect shipping information provided by the customer, package theft, or failure to retrieve a delivered package promptly.
• Orders refused at delivery or returned due to failed delivery attempts may not be eligible for refunds, particularly for perishable items.
• The returned product must be unused and in its original packaging. Please contact us info@legourmetcentral.com if you need to return a product. Shipping cost will be at your own expense.

3. FOOD GIFT BOXES:

• If for any reason, you are or the recipient is not fully satisfied with the gift box, please send us an email at support@legourmetcentral.com within 72 hours of receipt, we may, at our discretion and consistent with this Policy, re-ship, replace the order, provide store credit, or offer another appropriate resolution. The returned gift box must be unused and in its original packaging. We may cover reasonable shipping costs if the return is the result of our error (you received an incorrect or defective item, etc.).
  We do not accept any food returns after 72 hours from delivery date.
• Orders refused at delivery or returned due to failed delivery attempts may not be eligible for refunds, particularly for perishable items.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund (5 to 10 business days). Refund eligibility is determined solely in accordance with this Shipping, Return, and Guarantee Policy.

Please note:

• If possible, Refunds may only be issued to the original form of payment. Your credit card company may take up to 10 additional business days to post the refund to your account.
• Food Gift box recipients may only return their gift for a gift card.
• Shipping and handling charges are non-refundable.

If you would like to contact us concerning any matter relating to this Refund Policy, you may contact us here

Last Updated: May 6, 2026